100% Money Back Guarantee Program & Refund Policy
In order to receive a 100% refund, you must complete our ONTrack Program located at HYPERLINK http://insul-opt..com/RMA.html This online program needs to be updated at least once a week. You must, before the end of your 30 days, print the forms and return them with the product to:
INSUL-OPT Complete Returns
2401 W. 1st Street
Tempe, AZ 85281
INSUL-OPT™ Complete will process your return within fifteen (15) days of receipt and submit a credit memo to be processed with your credit card company.
Please allow up to TWO billing cycles for the refund to appear on your credit card statement. For questions concerning refunds or the processing of a refund credit, please contact us at 480-446-4304.
If you cancel within 60 days of your original sign up date, you may be subject to an additional fee of $30.00 for early cancellation.
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